Support


support

Levels Of Support

  • By the Hour – $35 – $55 per hour depending of type, urgency and method of support.
  • Monthly Support Contracts – Server Monitoring and Backup Verification
  • Server Monitoring and Alerts – Remote server monitoring with Nagios starting at $1.00/month for basic ping monitoring.

Supported Operating Systems

  • Linux OS – CentOS, Debian, Ubuntu, Solaris, Red Hat Enterprise and Fedora Core
  • MS Windows – Windows NT, Windows ME, Windows XP, Windows 7, Windows 8, Windows 10
  • MS Windows Server – Windows 2000, Windows 2003, Windows 2008, Windows 2012
  • Virtual Hosting – VMware, VSphere, XenServer,Parallels, QEMU, Hyper-V

Application and Coding Support

  • Scripting – Bourne, Bash, Perl, Python, SQL
  • HTML – Coding and Custom web page design
  • PHP – Coding and custom web page design
  • Email Servers- MS Exchange, sendmail, qmail, exim, postfix
  • CSS – Coding and Custom web page design
  • Backups -Symantec Backup Exec, EMC NetWorker, IBM Tivoli Storage Manager, Idera Server Backup Manager
  • WordPress – Installation, theme and plug-in setup and web page design

Database Support and Data Conversions

  • MySQL – Coding, Database Normalization, PHP and Java connections, Table and Query design, Database Repair and Database Modeling
  • MS SQL Server – Coding, Database Normalization, ASP, PHP, Visual Basic and Java connections, Table and Query design, Database Repair and Database Modeling
  • MS Access – Coding, Database Normalization, ODBC and Visual Basic connections, Table and Query design, Database Repair and Database Modeling
  • Sybase – Coding, Database Normalization, Table and Query design, Database Repair and Database Modeling
  • Oracle – Coding, Database Normalization, Table and Query design, Database Repair and Database Modeling

 Server Remote Access

  • Text Based – ssh, telnet, PowerShell, command.com
  • Remote Desktop – Windows Remote Desktop, VNC Server, Team Viewer, LogMeIn
  • Web Interface – CPanel, Plesk, Webmin